Return policy

Delivery

Free shipping on any purchase of $ 50 or more within Canada.
Allow 3 to 5 business days for delivery times in Quebec and Ontario and 5 to 7 days for western Canadian provinces.
All deliveries are made via Canada Post
Orders valued at less than $ 50 will be shipped with a $ 10 freight charge.

Return within 30 days from the date of receipt.
The label must be intact and still on the product.
For the exchange or refund of an item purchased at regular price, the return costs are paid by JAK’S. In addition, you do not have to pay the delivery costs of the item requested in exchange. In addition, you do not have to pay the delivery costs of the item requested in exchange.
The credit will be made upon receipt of the product at our warehouse.
When items are on sale with 40% discount or more, bags cannot be returned or exchanged.

If an item is damaged after being worn, JAK’S offers a free repair service available up to 6 months from the date of purchase.
It’s easy to return the item for repair! Place your item in an envelope indicating the following information on a sheet: Your name, address, order # and the reason for the return or repair.

Send it to us at the following address: JAK’S, 2680-D, boul Wilfrid-Hamel, Qc, G1P2J1